Your Questions, Answered with Transparency
Choosing post-acute care is a significant decision. At Avocado Post Acute, we believe in clear, honest communication to help you feel confident and informed.
5-Star Rated Care
Our current 5-star CMS rating reflects our ongoing commitment to the highest standards of safety, quality, and compassionate care for every resident.
Open Communication
We welcome your questions about our services, safety protocols, and facility. Your family's peace of mind is our priority.
Below, you'll find detailed information addressing common concerns, our safety measures, and what you can expect from our 5-star rated facility.
Call for Immediate Questions: (619) 440-1211Our Commitment to Your Safety
At Avocado Post Acute, the health and security of our residents, their families, and our staff is our highest priority. Our comprehensive safety protocols are a cornerstone of our 5-star CMS rating, reflecting our unwavering commitment to excellence in care.
COVID-19 & Infection Control
We adhere to the latest CDC and state health guidelines. Our facility maintains rigorous cleaning schedules, utilizes hospital-grade disinfectants, and has established isolation protocols to prevent the spread of infectious diseases, ensuring a safe environment for all.
Staff Training & Certification
Every member of our care team undergoes continuous, specialized training in infection prevention, emergency response, and patient safety standards. Our certifications are current and exceed state requirements, a key factor in our consistent 5-star quality ratings.
Continuous Safety Standards
Our safety measures extend beyond infection control to include regular facility audits, equipment maintenance checks, and fall prevention programs. We believe true safety is proactive, integrated into every aspect of daily care.
Validated by Trusted Sources
Our commitment is reflected in our 5-star rating from the Centers for Medicare & Medicaid Services (CMS), the highest recognition for quality in skilled nursing care.
See the experiences of our community through the 132 photos shared by families on Yelp, showcasing real moments of care and engagement.
Our Commitment to Transparency & Trust
We believe in open communication and continuous improvement for the well-being of every resident.
Current Standards & Recognition
Today, Avocado Post Acute is proud to hold a 5-star rating from the Centers for Medicare & Medicaid Services (CMS). This rating reflects our current commitment to quality, safety, and patient outcomes. It is the result of rigorous, ongoing evaluations of our care, environment, and staffing.
Ongoing Commitment to Improvement
We take all feedback seriously. Our focus is on the present and future of care. We have implemented enhanced training programs, strengthened safety protocols, and fostered a culture where every team member is empowered to advocate for resident safety and dignity.
Our Pledge to Families
Your trust is our most important asset. We are dedicated to providing compassionate, 24-hour skilled nursing care in a safe and respectful environment. We welcome your questions and encourage you to call us at (619) 440-1211 or email our Administrator to discuss your concerns or to schedule a tour and see our community firsthand.
This official government rating is a transparent measure of our current performance in key areas of health inspections, staffing, and quality measures.
Direct & Open Communication
- We provide clear information about our services and safety protocols.
- Families are encouraged to visit and participate in care planning.
- We maintain an open-door policy for questions and feedback.
Open 24 hours. We're here to listen and help.
Frequently Asked Questions
Find clear answers to common questions about our 5-star rated care, services, and policies. We believe in transparency to help you make informed decisions.
What services does Avocado Post Acute provide?
We offer comprehensive post-acute care, including long-term care for chronic conditions, short-term rehabilitation for recovery from surgery or illness, and dedicated social services support for patients and families. Our 5-star CMS rating reflects our commitment to quality across all services.
Do you accept Medicare and Medicaid?
Yes, we work with Medicare, Medicaid, and most major private insurance plans. Our social services team can help you understand your coverage and navigate the financial aspects of care. Please call us at (619) 440-1211 for a confidential benefits review.
What are your visiting hours?
We welcome families and loved ones. While we are a 24-hour facility for patient care, we recommend visiting between 8:00 AM and 8:00 PM for the best experience. We also offer flexible arrangements for special circumstances—please contact us in advance to coordinate.
How do I get pricing information?
Pricing depends on the specific care plan, duration, and insurance coverage. We provide personalized, transparent cost estimates after a care assessment. To discuss your situation privately, please email our administrator or call us directly.
What areas do you serve?
Our primary service area is El Cajon and the broader San Diego County. We are conveniently located at 510 East Washington Avenue, El Cajon, CA 92020, with easy access for families throughout the region.
How can I schedule a tour or assessment?
We encourage tours to see our facility and meet our team. Scheduling is easy: simply call (619) 440-1211 any time—we're open 24 hours. You can also email us to arrange a visit at your convenience.
Still have questions?
Our compassionate team is here to provide clear, helpful answers. Reach out directly—we're available 24/7.
Address: 510 East Washington Avenue, El Cajon, CA 92020 | Hours: Open 24 hours for care and inquiries.